Privacy Policy

GoGrace Foundation (referred to as "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, location, and other information you voluntarily provide when filling out forms on our website (volunteer applications, contact forms, donation forms).
• Technical Information: IP address, browser type, device information, and pages you visit on our website.
• Communication Data: Information from emails, messages, or calls you send to us.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process volunteer applications and contact you about opportunities.
• To respond to your inquiries and provide customer support.
• To process donations and send donation receipts.
• To send you updates about our work, events, and campaigns (only if you have opted in).
• To improve our website and services.
• To comply with legal obligations.

3. How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure socket layer (SSL) technology for data transmission.
• Regular security updates and monitoring.
• Limited access to personal information by authorized personnel only.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website or conducting our activities (e.g., email service providers, payment processors). These parties are bound by confidentiality agreements.
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• With Your Consent: We may share information with your explicit consent.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website. You can control cookie preferences through your browser settings.

We use the following types of cookies:

• Essential Cookies: Necessary for website functionality.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Preference Cookies: Remember your preferences.

6. Third-Party Links

Our website may contain links to third-party websites (e.g., payment platforms, social media). We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.

7. Children's Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us, and we will take steps to delete it.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal exceptions.
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us at [email protected].

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Volunteer application data may be retained for up to 3 years for future opportunities.

10. International Data Transfers

Our website is hosted in Kenya. If you are accessing our website from outside Kenya, your information may be transferred to, stored, and processed in Kenya. By using our website, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Phone: +254 705 133 080
• Address: Elliott Ave, Parkville VIC 3052, Melbourne, Australia